Team Management & Leadership: Lead, motivate, and manage a team of junior and senior education counsellors to achieve monthly and quarterly enrollment targets.
Performance Monitoring: Conduct daily huddles, review call recordings, track key performance metrics (talk time, conversion ratios, follow-up cycles), and provide actionable feedback.
Lead Allocation & Pipeline Optimization: Efficiently distribute inbound/outbound leads, monitor stage-wise movement in the CRM, and minimize lead leakage or drop-offs.
Escalations & High-Value Closures: Step in to resolve complex student/parent objections and directly handle VIP or stalled high-intent leads to close admissions.
Training & Development: Onboard current hires, deliver regular training on pitching techniques, objection handling, and product/course knowledge.
Reporting & Strategy: Prepare and present daily, weekly, and monthly performance reports to senior management; propose strategies to improve conversion funnels.

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks:
Cell phone reimbursement
Commuter assistance
Versatile schedule
Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Team Leader Admission Councellor Gautam Buddh Nagar
🏢 Mindsphere Institute Of Higher Studies
📍 Gautam Buddh Nagar