Years of Experience:
Salesforce Sales and Service Cloud Experience 8+ Years
Overall Salesforce Experience 13+ years

Preferred Certifications:
Salesforce Sales Cloud Consultant
Salesforce Service Cloud Consultant
Salesforce Certified Administrator
Salesforce Associate
Salesforce Platform Developer II

Responsibilities:
At least 5+ years of experience in designing and developing custom solutions in the Salesforce marketing space.
Leading a POD of Sales and Service Cloud Developers and deliver as per the project timelines and expectations with high quality
Requirements Gathering, Technical Documentation, System Configurations, User Training, Data Analysis & Business process implantation/improvement.
Provide solutions and ideas on how the Salesforce modules that are listed above can be leveraged and can be used for the business need.
Collaborate with cross-functional teams including IT, Marketing, Data to gather and document requirements for recent and existing Salesforce solutions.
Create and maintain technical documentation,



including functional specifications and system diagrams.
Develop a deep understanding of the business processes to help identify areas where Salesforce solutions can add value.
Provide user training and support to ensure end-users can effectively use Salesforce solutions.
Train Customer stakeholders on how to use the system and perform various business tasks using Salesforce.
Provide ongoing support and assistance to marketing stakeholders as they learn and adopt the Salesforce Service and Sales Cloud
Translate business requirements into technical solutions that can be implemented using
Consult with the Solution Architect to ensure that the proposed solution aligns with the overall technical architecture and best practices.
Collaborate with the Solution Architect to provide technical guidance to stakeholders and ensure that the project meets technical standards and requirements.
Participate in meetings and d

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🏢 Shashwath Solution
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