Service Coordinator – Urgent Hiring

Company: Roljack Asia Limited
Location: Udaipur, Rajasthan
Department: Service & Sales Coordination
Employment Type: Full time

Job Summary

Roljack Asia Limited, Udaipur is looking for a Service Coordinator with practical knowledge of automobile service, production, and coordination. The candidate should be capable of coordinating between customers, service teams, production, and sales, with a willingness to contribute to sales activities.

Key Responsibilities
Coordinate daily service activities, customer requirements, and service schedules.
Coordinate between customers, service engineers, production, and internal departments.
Handle service calls, follow-ups, complaints, and customer communication.
Maintain service records, reports, job status, and follow-up details.
Coordinate spare parts and service requirements with the concerned teams.
Understand basic automobile/machinery service and production processes.
Support the sales team in customer follow-ups, lead generation, quotations, and business development.




Maintain positive relationships with existing and prospective customers.
Coordinate customer visits, site/service requirements, and after-sales support.
Ensure timely resolution of customer and service-related issues.

Candidate Requirements
Graduate/Diploma/B.Tech in Mechanical, Automobile, Production, or a related field.
2–5 years of experience in service coordination, automobile service, production coordination, or a similar role.
Practical knowledge of automobile service and production processes preferred.
Solid coordination, communication, and customer-handling skills.
Basic understanding of sales and business development.
Should be comfortable with customer follow-ups and sales activities.
Valuable knowledge of MS Office/Excel and reporting.
Ability to coordinate multiple activities and work with different departments.
Willingness to travel for customer/site visits when required.

Pre

📌 Service Coordinator Udaipur (India)
🏢 Roljack Asia
📍 India