Key Responsibilities1. Sales & Lead Management
Manage and regularly update all leads in the CRM.
Coordinate with sales executives for lead follow-ups and conversions.
Maintain accurate records of enquiries, quotations and orders.
Track pending leads and ensure timely follow-up.
Prepare and circulate daily/weekly sales reports.
Monitor conversion status and identify pending opportunities.
Quotation & Order Management
Prepare and coordinate quotations as per client requirements.
Maintain a Pending Quotation Tracker and ensure timely closure.
Coordinate internally for pricing, stock availability and delivery timelines.
Process confirmed orders and ensure all required documentation is complete.
Track orders from confirmation to dispatch and delivery.
Order-to-Delivery (O2D) Coordination
Monitor the complete O2D process from order confirmation to final delivery.
Coordinate with Sales, Purchase, Production, Warehouse, Accounts and Dispatch.
Ensure committed delivery timelines are communicated and followed.
Escalate delays,



shortages or operational issues immediately.
Maintain daily O2D status and highlight critical pending orders.
Customer Coordination
Act as a key coordination point between clients and internal departments.
Provide timely updates regarding quotations, orders, production and dispatch.
Handle customer queries professionally and ensure timely resolution.
Maintain solid customer relationships through proactive communication.
Ensure a seamless customer experience throughout the sales cycle.
PR Building & Relationship Management
Develop and maintain solid professional relationships with clients, architects, designers, dealers, vendors and other business stakeholders.
Support the sales team in building and strengthening the company’s skilled network.
Identify opportunities for new business relationships, collaborations and referrals.
Maintain regular engagement with existing and prospectiv

📌 Sales Coordinator Naraina (India)
🏢 Luxewood India
📍 India