Assess client configuration requests and offer solutions to meet the clients overall objective.
Promptly address and reply to client emails and phone calls via phone/email queue.
Ensure all project-related documents and trackers are routinely up to date.
Provide guidance and best practices to clients on how to use and optimize the software.
Conduct system training, testing and troubleshooting to assist clients.
Train and collaborate with peers on software
" Mention on top of your resume in referral name "Sonal Sharma"
📌 Walk In Technical Support Noida (India)
🏢 Vensure
📍 India
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