Job Purpose:

We are looking for a hands-on Service Engineer with experience in lithium battery packs, material handling equipment (MHE), EV systems, or related electrical/electronic equipment.

The ideal candidate should have solid troubleshooting skills and practical experience in diagnosing battery/electrical issues, performing preventive maintenance, replacing faulty modules/components, and supporting customers at site or service centers.

Key Responsibilities:

Diagnostics & Troubleshooting
Diagnose lithium battery pack and electrical system faults using appropriate diagnostic tools.
Test and monitor individual cell voltages, battery parameters, and thermal behavior.
Read and interpret error/fault codes using diagnostic software and CAN bus interfaces.
Troubleshoot issues related to BMS, battery modules, wiring, connectors, sensors, and communication systems.
Perform root-cause analysis and recommend corrective actions.

Repairs & Maintenance
Replace faulty battery modules, components, connectors, sensors, and related parts.




Carry out preventive maintenance and battery health checks.
Perform inspection, testing, and functional checks after repairs.
Support installation, commissioning, troubleshooting, and servicing at customer locations.
Ensure service activities are completed according to company procedures and safety standards.

Customer & Warranty Support
Provide in office technical support to customers across India.
Diagnose warranty-related failures and document findings.
Coordinate and manage warranty claims, including failure reports and replacement requirements.
Prepare service reports, troubleshooting records, and maintenance documentation.
Coordinate with internal technical, quality, and engineering teams for complex issues.

Tools & Technical Skills

Hands-on experience with:
Digital multimeter
P-CAN / PCAN tools
CAN bus diagnostic tools
Diagnostic software
Battery testing/diagnostic equipment
Basic electrical

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