Role & responsibilities
Handle end-to-end General Insurance/P&C; claims, including FNOL, assessment, settlement, and closure.
Review policy coverage, claim documents, liability, and damages to determine claim validity and settlement amounts.
Coordinate with customers, insurers, brokers, third parties, legal teams, and other stakeholders for timely claim resolution.
Identify potential fraud, and support subrogation, recoveries, payments, and escalations as applicable.
Ensure compliance with policy guidelines, regulatory requirements, SLA/TAT, quality, and accuracy standards while maintaining accurate claim records.

Preferred candidate profile
Bachelor's degree in Arts and Commerce background.
Positive knowledge of insurance concepts.
Robust analytical, problem-solving, communication, and stakeholder management skills.
Excellent attention to detail with the ability to interpret policy and claim-related documents.
Ability to manage multiple claims while meeting defined SLA, TAT, quality, and accuracy standards.
Proficiency in MS Office and claims processing platforms; willingness to work in rotational/night shifts as required.

📌 Walk In Stand Out Get Hired Walkin Drive At Wns, Capgemini Bengaluru
🏢 WNS Holdings
📍 Bengaluru