Hiring: Scrum Master | Citi | 5+ Years

Location: Bangalore
Experience: 5+ Years
Industry: BFSI / Financial Services
Role: Scrum Master

We are looking for an experienced Scrum Master to join Citi and support two dedicated Agile/Scrum development teams, each comprising approximately 8 engineers.

The ideal candidate should be a hands-on Agile professional with strong experience in Scrum, JIRA administration/configuration, Agile metrics, stakeholder management, dependency management, and continuous improvement.

Key Responsibilities
Act as Scrum Master for 2 Agile development teams concurrently.
Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Partner with Product Owners, Business Stakeholders, and Engineering teams to drive sprint-level value delivery.
Identify and proactively resolve/escalate technical risks, impediments, and cross-team dependencies.
Coordinate with other teams and participate in Scrum of Scrums.
Drive continuous improvement using Agile metrics and team feedback.
Track and report metrics such as Lead Time,



Cycle Time, Defect Density, Forecast Accuracy, and Velocity.
Build robust relationships with stakeholders across Business, Product, and Engineering.
Drive Agile mindset, team collaboration, self-organization, and iterative value delivery.
Leverage JIRA for tracking, reporting, dashboards, and team performance analysis.

Mandatory Skills
5+ years of experience as a Scrum Master in a large-scale enterprise environment.
Experience managing 2 or more Scrum/Agile teams simultaneously.
CSM or equivalent Agile certification.
Solid hands-on experience with JIRA Administration and Configuration.
Experience with JIRA Reporting, Dashboards, Rich Filters, and Smart Dashboards.
Strong stakeholder management, communication, leadership, and conflict-resolution skills.
Experience implementing and strengthening Agile/Scrum practices within development teams.

Positive to Have
BFSI / Banking / Financ

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