Role & responsibilities:

Leadership & Strategy
Lead and manage all AR processes (Cash Application, Dispute Management, Collections) across global entities or business units.
Define the AR operational strategy aligned with business goals and global process frameworks.
Build, develop, and mentor a high-performing AR team; foster a team-oriented and performance-driven culture.
Act as a key finance partner for internal business units, Sales, and Customer Service teams.

Cash Application
Ensure timely and accurate application of incoming payments to customer accounts.
Monitor unapplied/unallocated cash and drive resolution with internal/external stakeholders.
Collaborate with banks, treasury, and customer service teams to streamline receipt processing.

Dispute & Deduction Management
Oversee root cause analysis and resolution of payment disputes, short payments, and deductions.
Coordinate with sales, customer service, and logistics teams to reduce dispute aging and recurrence.
Implement standardized workflows and dispute resolution mechanisms.





Collections Management
Drive timely collection of receivables while maintaining positive customer relationships.
Ensure adherence to defined collection strategies, follow-ups, and escalation policies.
Monitor overdue receivables and improve Days Sales Outstanding (DSO) performance.

Compliance & Controls
Ensure all AR processes comply with internal controls (ICS), company policies, and audit requirements.
Maintain documentation and audit trails for all AR activities.
Collaborate with auditors during internal/external audits, providing necessary data and explanations.

Performance Management & Reporting
Define and track KPIs/SLAs for AR operations including cash application accuracy, DSO, dispute resolution turnaround, and collection effectiveness.
Analyze AR aging, customer risk, and cash flow forecasts.
Drive continuous improvement and process automation through Lean, Six Sigma, or digital t

📌 Agm Accounts Receivable Ar Tower Lead Ca/cma Chennai
🏢 ZF
📍 Chennai