Trainer – Learning & Development
Amadora Gourmet Ice Cream Pvt Ltd

*Chennai Full-time*

About Amadora

Amadora is one of India's leading artisanal gourmet ice cream brands, founded in 2011. We operate 12+ stores across Chennai, Bangalore, and Hyderabad through a mix of company-owned and franchise outlets, with a central production kitchen in Velachery, Chennai.

*We're in an active growth phase*
— expanding our franchise network across South India and building the systems and people to scale with quality intact.

The Role

We're hiring a Trainer to own our learning and development function end-to-end.
*You'll design training programs, build the training calendar, and personally deliver content across every level of our store organisation*
— from new associates to multi-store managers — across all three cities. This is a hands-on leadership role: you will both lead a small training team and stand on the shop floor delivering training yourself.

*If you've come up through QSR, F&B;,



or retail training and you're excited by the idea of building a training function (not just running one) for a premium, fast-growing brand, this is for you.*

What You'll Do
- Build and maintain a structured training curriculum for every role — Associate, Senior Associate, Shift Manager, Store Manager, Cluster Manager / Multi-Store Manager — with clear competencies, assessments, and certification standards for each level.
- Run the annual training calendar across Chennai, Bangalore, and Hyderabad, including recent hire onboarding, refresher modules, current product launches, SOP rollouts, and franchise team training.
- Deliver training personally — both classroom and on-the-floor — and travel regularly across our three city clusters to do so.
- Lead and grow the training team (Lead Trainer + city-level trainers), set their delivery standards, and review their output.
- Train franchise teams on Amadora standards before store openings and conduct periodic audits to ensure consistency.
- Create trai

📌 Trainer – Learning (Chennai)
🏢 Amadora Gourmet Ice Cream & Sorbet
📍 Chennai