- A Field Service Engineer (FSE) in ophthalmology is responsible for the in office installation, precision optical alignment, preventive maintenance, troubleshooting, and clinical user training for specialized eye care and surgical devices.
- Core Responsibilities
- Installation & Commissioning
- Unbox, assemble, and set up ophthalmic equipment in clinics, hospitals, and operating theatres.
- Conduct site readiness audits (power stability, room dimensions, darkroom requirements, and vibration isolation).
- Configure embedded software, integrate devices with hospital PACS/EMR networks, and ensure DICOM compliance.
- Optical Alignment & Calibration
- Perform sub-millimeter optical alignment on diagnostic lasers (OCT, Nd:YAG, 532nm Green Photocoagulators) and slit lamp delivery attachments.
- Calibrate fixation targets, beam splitters, motorized chin-rests, and sensor sensitivity using specialized calibration jigs, artificial eyes, and power meters.
- Balance and calibrate surgical microscopes (focal length, zoom/magnification optics, foot pedals, and illumination optics).




- Preventive Maintenance (PPM) & Quality Assurance
- Execute scheduled PPM protocols per manufacturer guidelines (cleaning delicate optical glass, prism inspection, lubrication of mechanical rails, lens cleaning).
- Test laser energy output, beam profile, and safety interlocks (aiming beam alignment, shutter controls).
- Replace consumable parts (xenon/halogen/LED bulbs, optical filters, fiber-optic cables).
- Breakdown Troubleshooting & Repairs
- Diagnose electro-mechanical, optical, and board-level (PCB) faults on-site.
- Troubleshoot imaging artifacts, camera sensor noise, and software freezing in fundus cameras and OCT systems.
- Minimize equipment downtime to avoid surgery cancellations or clinical delays.
- Clinical Application & User Training
- Train ophthalmologists, optometrists, and OT technicians on correct operating protocols, basic cleaning, and safety procedures.
- Educate staff on laser

📌 Service Engineer (Bengaluru)
🏢 V GLOBE MEDITECH
📍 Bengaluru