Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle incoming customer calls and enquiries professionally.
Explain products, services, offers, and company information clearly.
Identify customer requirements and generate qualified leads.
Follow up with leads and prospective customers regularly.
Schedule appointments for Sales Advisors or Sales Managers.
Maintain accurate records of calls, enquiries, follow-ups, and customer information.
Update customer details and call status in CRM or company systems.
Handle customer questions and provide appropriate information.
Forward qualified leads to the relevant sales team.
Follow up on quotations, appointments, and pending enquiries.
Achieve daily, weekly, and monthly calling and lead-generation targets.
Maintain professional communication and valuable customer relationships.
Collect customer feedback and report important issues to management.
Coordinate with the sales team to improve lead conversion.
Required Qualifications
Higher Secondary, Diploma, or Degree preferred.
Previous telecalling, telesales, customer service, or sales experience is an advantage.
Valuable communication and telephone etiquette.
Basic computer knowledge.
Ability to communicate clearly and confidently.
Target-oriented and comfortable making a high volume of calls.
Pay: ₹10,000.00 - ₹13,000.00 per month
Advantages:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Provident Fund