23 Aug
|
iEnergizer
|
Noida
Role & responsibilities
Customer Support Executive
Job Type: Full-Time
Experience: Minimum 1 year
Education: Graduate in any discipline
Job Summary
We are looking for a customer-focused and enthusiastic Customer Support Executive to join our team. The ideal candidate should have at least 1 year of experience in BPO/customer support and excellent communication skills.
Key Responsibilities
Handle customer queries and provide accurate and timely solutions.
Respond to customer calls, emails, and/or chats professionally.
Understand customer concerns and resolve issues effectively.
Maintain a high level of customer satisfaction.
Follow company processes, policies, and quality standards.
Maintain accurate records of customer interactions.
Coordinate with internal teams when required to resolve customer issues.
Requirements
Graduation is mandatory.
Minimum 1 year of experience in BPO/Customer Support.
Excellent verbal and written communication skills.
Good interpersonal and problem-solving abilities.
Customer-oriented attitude with a professional approach.
Comfortable working in a rapid-paced workplace.
Basic computer knowledge and familiarity with MS Office.
What Were Looking For
A confident, positive, and customer-focused skilled who can communicate effectively and handle customer queries with patience and professionalism.
Interested candidates can apply with their updated resume.
📌 Customer Care Executive Noida
🏢 iEnergizer
📍 Noida