Job Purpose To provide Level 2 technical support for Azure infrastructure and services in a complex, high-availability environment. The role involves supporting day-to-day cloud operations, resolving escalated issues, assisting in large-scale cloud migrations, and ensuring performance, security, and reliability of mission-critical workloads hosted on Azure.

Duties and ResponsibilitiesA- Minimum required Accountabilities for this roleB- Additional Accountabilities pertaining to the roleMajor Challenges

- Supporting heavy workloads in a multi-account, multi-region Azure environment.

- Ensuring high availability and performance during live migrations or failover activities.

- Managing escalated issues across a hybrid cloud or legacy-to-cloud migration setup.

- Maintaining compliance, security, and monitoring standards in a dynamic infrastructure environment.

- Collaborating across multiple teams (infra, security, application, DevOps) under tight SLAs.

Required Qualifications and Experiencea) Qualifications

- Graduation in Computer Science, Information Technology, or a related field.

- 7 to 8 years of hands-on experience in Azure Infrastructure support or System Administration.

b) Work Experience

- Solid experience with Azure core services: virtual Machine, storage, IAM,



virtual Network, monitor, Postgresql, Load Balancers, Function app, ACA, AKS, ACR, private endpoint.

- Solid understanding of cloud networking (NAT gateways, route tables, Network security groups).

- Ability to troubleshoot Linux/Windows VMs in Azure.

- Experience with scripting and automation using Bash, PowerShell, or Python.

- Familiarity with Infrastructure as Code tools like Terraform.

- Knowledge of backup, DR, and cost optimization strategies.

- Clear communication and incident handling skills.

- Execute operational tasks: instance resizing, disk expansion, snapshot verification, patching, etc.

- Ensure security compliance and policy enforcement via IAM roles, KMS, Storage policies, and encryption.

- Maintain detailed documentation including infrastructure diagrams, runbooks, and SOPs.

- Participate in incident management and root cause analysis (RCA) for high-severity issues.

LocationsBASIC SECTION

- Job Level: GB04

- Job Title: Senior Domain Manager - Cloud - IT, Infrastructure, Cloud

- Job Location Country: India

- State: MAHARASHTRA

- Region: West

- City: Pune

- Location Name: Pune Corporate Office - Mantri Tier Megapolis

📌 Senior Domain Manager - Cloud (India)
🏢 Bajaj FinServ
📍 India