Qualitykiosk Technologies is looking for Banking Delivery Leaders with 18+ years of experience in delivering and managing banking projects . /n /n We‘re looking for leaders with: /n /n

- 18+ years in QA/QE Service Delivery within BFSI/Banking

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- Experience managing large delivery programs for Middle East Banking clients

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- Strong Technical Program Management (TPM) expertise

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- Exposure to AI/GenAI, Automation, DevOps and Digital Transformation

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- Proven success in stakeholder management, business growth and delivery governance

/n /n /n Interested candidates pls share your updated resume with [email protected] /n /n : Service Delivery Partner Banking Quality Engineering (AI & Transformation) /n About QualityKiosk Technologies /n QualityKiosk Technologies is one of the world‘s largest independent Quality Engineering (QE) providers and digital transformation enablers. Headquartered in Navi Mumbai, India, we serve over 254+ global clients across 25 countries with a workforce of 3,700+ employees. We are pioneers in IP-led quality assurance, recognized by Gartner and Forrester, and were named ‘Best IT Employer of the Year‘ in 2023. /n Role Purpose /n The Service Delivery Partner (Banking QE) is a high-impact leadership role focused on driving technical excellence and innovation across our India Banking practice.

You will transition traditional testing portfolios into AI-led, autonomous quality ecosystems while serving as a Technical Program Manager for complex, large-scale banking transformations. /n /n Key Responsibilities and Deliverables /n /n 1. AI & GenAI Innovation Leadership /n /n

- GenAI Integration: Lead the deployment of Generative AI tools to automate test case generation, synthetic data creation, and self-healing automation.

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- AI Evaluation: Establish frameworks for the quality assurance of AI/ML models within the banking sector,



ensuring model reliability and compliance.

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- Predictive QA: Utilize machine learning analytics to identify high-risk code areas and transition the delivery model from reactive testing to proactive prevention.

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Technical Program

Management & Shift-Left Strategy /n /n

- Shift-Left Implementation: Drive QE involvement into the earliest stages of the SDLC (Requirements & Design) to ensure ‘Testability‘ is architected into the product

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- Complex Delivery: Manage a portfolio of 25+ parallel projects across Digital, Core Banking, and Middleware with a focus on automation-first outcomes.

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- DevOps-CT: Orchestrate Continuous Testing (CT) within CI/CD pipelines, integrating automated quality gates into the developer workflow.

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- Ambiguous Environments: Navigate complex technical landscapes including data migration and middleware testing where documentation may be sparse.

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Strategic

Client & Business Management /n /n

- P&L; Accountability: Ownership of a large revenue portfolio with full responsibility for margins, DSO and manpower planning.

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- Outcome-Based Deals: Convert BAU engagements into multi-year, BVR-led (Business Value Realization) and outcome-based contracts.

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- CXO Governance: Act as a technical consultant to Bank CIOs/CTOs, presenting integrated program-level executive reporting.

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- Sales Collaboration: Work with the Sales team on revenue forecasting, proposals, and SOW definitions for new and existing accounts.

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Team Leadership & Capability Building /n /n

- Scale: Lead and mentor a cross-functional team of 400+ members, including Project Managers, Test Leads, and Seasoned Bankers.

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- Domain Excellence: Lead Banking Domain & Process CoEs to standardize testing across Retail, Corporate, SME, and Rural banking lines.

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- Coaching: Foster a culture of innovation, continuous improvement, and technical curiosity within the delivery team.

/n /n /n Essential Requirements /n /n

- Experience: 18+ years of rich experience in Service Delivery for testing projects within the BFS segment.

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- Geography: Proven expertise in managing large-scale delivery specifically for the Middle East market, with exposure to other geographies.

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- Technical Depth: Robust Technical Program Management (TPM) skills; ability to ‘roll up sleeves‘ to solve technical roadblocks.

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- Education/Fundamentals: Deep understanding of Agile methodologies, P&L; management, and end-to-end accountability.

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- Communication: Exceptional verbal and written communication skills for stakeholder management.

/n /n /n Behavioural Competencies /n 1)Analytical Thinking /n Breaks down complex card processing scenarios into testable conditions with precision. /n /n 2) Stakeholder Management /n Confidently engages with CXO-level and technical stakeholders; articulates QA value clearly. /n /n 3)Ownership & Accountability /n Takes end-to-end accountability for quality outcomes across large, multi-stream engagements. /n /n 4)Mentorship & Leadership /n Actively develops team capability; fosters a culture of quality and continuous improvement. /n /n 5)Adaptability /n Thrives in dynamic project environments; comfortable with shifting priorities and ambiguity. /n /n 6)Attention to Detail /n Maintains high rigour in requirement review, test design, and defect documentation.

📌 Senior Delivery Leader in Banking QA + QE experience (UAE Region) (Mumbai)
🏢 QualityKiosk Technologies
📍 Mumbai