Key Responsibilities
Administer and support Microsoft 365 services including:
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive for Business
Microsoft Entra ID (Azure AD)
Manage Microsoft Intune (Endpoint Manager).
Configure Windows Autopilot and device provisioning.
Manage device enrollment for Windows, macOS, iOS, and Android.
Create and maintain:
Configuration Profiles
Compliance Policies
Endpoint Security Policies
Conditional Access Policies
Deploy and manage applications through Intune.
Troubleshoot device enrollment, sync, compliance, and application deployment issues.
Manage user accounts, groups, licenses, and RBAC permissions.
Support MFA, SSO, Azure AD Join, and Hybrid Azure AD Join.
Administer Microsoft Defender for Endpoint integration.
Perform incident management, root cause analysis, and problem management.
Monitor Microsoft 365 service health and resolve escalated L2 issues.
Create technical documentation, SOPs, and knowledge base articles.
Coordinate with L3 teams and Microsoft support for complex issues.

📌 Administrator Delhi
🏢 Hitachi Systems
📍 Delhi