Customer Care:
Greet and assist patients, visitors, and caregivers with inquiries at the front desk or over the phone.
Provide information about hospital services, appointments, and billing processes.
Handle patient concerns and escalate complex issues to the appropriate department.
Coordinate with doctors, nurses, and other hospital staff to facilitate smooth patient care.
Ensure a high level of patient satisfaction by addressing concerns professionally and empathetically.
Maintain confidentiality of patient information in compliance with hospital policies and regulations.

Data Entry & Administration:
Accurately enter and update patient records, appointments, and billing details into the hospital management system.
Verify insurance details and process patient admissions and discharges.




Maintain organized and up-to-date records in compliance with hospital protocols.
Generate reports related to patient admissions, discharges, and other hospital metrics.
Assist in preparing medical documentation and coordinating with relevant departments for record-keeping.

Job Types: Full time, Permanent

Pay: ₹9,500.00 - ₹10,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Provident Fund

Experience:
Customer Care: 1 year (Preferred)

Language:
Hindi (Preferred)
English (Preferred)

Work Location: In person

📌 Customer Care Executive Tirunelveli
🏢 Aruna Cardiac Care
📍 Tirunelveli