23 Aug
|
Skyline Vision Mumbai
|
Mumbai
23 Aug
Skyline Vision Mumbai
Mumbai
Key Responsibilities
Welcome and professionally engage prospective clients, investors, business owners, channel partners, and other visitors at the Amber Spaces sales office and project site.
Manage and coordinate client appointments, walk-ins, meetings, and commercial property site visits.
Understand the purpose and requirements of each guest's visit and coordinate with the relevant Sales Team member.
Ensure seamless coordination between clients and the Sales Team throughout the site visit and subsequent interactions.
Maintain accurate records of client visits, enquiries, appointments, and visit outcomes in the CRM/ERP system.
Coordinate with the Sales Team for timely follow-up on prospective clients and commercial property enquiries.
Handle initial enquiries and provide basic information regarding the commercial project, while directing detailed queries to the concerned Sales Team member.
Ensure that the sales office, experience centre, project site, and client-facing areas are maintained to a high standard.
Coordinate hospitality arrangements and ensure a comfortable and qualified experience for all guests.
Collect client feedback and share relevant insights with the reporting manager and Sales Team.
Maintain skilled relationships with clients, channel partners, investors, and other stakeholders.
Ensure that all client interactions reflect the premium positioning and qualified standards of Amber Spaces and Superb Realty.
Assist the Sales Team in maintaining a smooth and organized client experience throughout the sales process.
Qualifications & Experience
Graduate in any discipline.
35 years of experience in Guest Relations, Client Relations, Customer Experience, Front Office, Hospitality, Luxury Retail, Commercial Real Estate, or a similar customer-facing role.
Prior experience in commercial real estate, premium real estate, hospitality, or corporate client servicing will be preferred.
📌 Guest Relation Executive Mumbai
🏢 Skyline Vision Mumbai
📍 Mumbai