Role & Responsibilities
Address user tickets regarding hardware, software, and networking issues.
Walk customers through installing applications and computer peripherals.
Conduct remote troubleshooting and provide explicit technical instructions.
Customize desktop applications to meet user needs.
Record technical issues and solutions in logs.
Follow up with clients to ensure their systems are functional.
Report customer feedback and potential product requests.
Help create technical documentation and manuals.Role & responsibilities
outlook 365 installation and configuration.
OS Installation Printer installation VC setup
Asset management .
📌 Desktop Support Engineer Goregaon
🏢 Rg Techsol
📍 Goregaon
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