Financial Management
KRA: Control operational costs, optimize profit margins, and meet revenue goals. [1, 2]
KPIs:
Food and beverage cost percentage (COGS) below 30%
Labor cost percentage kept within 20%–30% of sales
Meeting or exceeding monthly net profit margin and revenue targets [1, 2, 3, 4, 5]

Guest Experience & Service Quality
KRA: Deliver high standards of hospitality and resolve guest issues effectively. [1, 2, 3]
KPIs:
Customer satisfaction score (CSAT) above 90%
Online review ratings averaging 4.5+ stars on major review sites
Reduction in direct guest complaints by a set percentage each quarter [1, 2, 3]

Operational Efficiency
KRA: Ensure smooth daily workflows across both front-of-house and back-of-house. [1, 2]
KPIs:
Table turnover rate optimized to peak seating capacity without hurting service speed
Order accuracy rate above 98%
Waste percentage kept under strict inventory tolerances [1, 2, 3]





Team Leadership & Staff Management
KRA: Hire, train, motivate, and retain a high-performing restaurant crew. [1, 2]
KPIs:
Staff turnover rate maintained below industry averages (e.g., under 15%–20% annually)
100% completion rate for mandatory food safety and service training programs
Internal staff satisfaction scores above 80% [1, 2, 3, 4]

Health, Safety, & Compliance
KRA: Maintain a clean, secure workplace that complies with local food and labor safety laws. [1, 2]
KPIs:
Zero critical violations during internal or local health department audits
100% adherence to sanitation checklists and logbook completion [1, 2, 3, 4, 5]

Pay: ₹28,000.00 - ₹32,000.00 per month

Perks:
Cell phone reimbursement
Versatile schedule
Food provided

Work Location: In person

📌 Assistant Restaurant Manager Coimbatore
🏢 SR Jungle Resort
📍 Coimbatore