Sales & Operations Executive

Job Summary: We are hiring a Sales & Operations Executive for an office-based role in Nashik. The candidate will handle inbound leads from website, Amazon, and WhatsApp, convert them into sales, and manage customer operations including order tracking, follow-ups, and warranty claims.

This role requires good communication skills, basic Excel knowledge, and a disciplined, process-driven approach. Ideal for candidates looking to grow in sales and operations within a startup environment.

Key Responsibilities: Key Responsibilities
Handle inbound leads from website, Amazon, and WhatsApp
Convert leads into sales through calls and chat follow-ups
Manage order processing, dispatch coordination, and tracking
Handle customer queries and ensure timely responses
Manage warranty claims and coordinate service support
Maintain and update daily data in Google Sheets / CRM
Ensure smooth communication between sales, operations, and customers
Follow structured processes and maintain proper documentation




Achieve daily/weekly follow-up and conversion targets

Required Skills & Qualifications:
1–3 years of experience in sales, customer support, or operations
Good communication skills in Hindi (basic English preferred)
Comfortable with calling customers and doing regular follow-ups
Basic knowledge of Excel / Google Sheets
Ability to handle multiple tasks in a structured manner
Problem-solving attitude for handling customer queries and warranty cases
Organized, disciplined, and process-driven approach
Ability to work in an office-based, team setting
Willingness to learn and grow in a startup setup

Advantages:
Fixed salary + performance-based incentives
Reliable, structured work environment (not hectic)
Direct learning in sales, operations, and customer handling
Opportunity to grow with a fast-growing startup
Skill development in communication, CRM, and business processes
Supportive team and practical work expos

📌 Sales & Operations Executive Nashik
🏢 ON SPOT ENERGY
📍 Nashik