Key Responsibilities
Welcome and attend to patients, attendants, visitors, and guests professionally and courteously.
Handle telephone calls, WhatsApp messages, emails, and other inquiries.
Provide accurate information regarding services, appointments, timings, procedures, and policies.
Schedule, reschedule, and cancel patient appointments.
Coordinate patient registration, admission, discharge, and follow-up processes as applicable.
Maintain accurate patient/visitor records and update information in the hospital/clinic management system.
Verify patient demographic, identification, and insurance-related information.
Coordinate with doctors, nurses, counsellors, billing, administration, and other departments.
Manage patient flow and minimize waiting time.
Handle billing, payments, receipts, and basic billing-related queries where required.




Assist patients and attendants with queries and direct them to the appropriate department.
Maintain confidentiality of patient information and follow organizational privacy policies.
Maintain front-desk registers, records, reports, and documentation.
Handle administrative tasks including filing, data entry, photocopying, scanning, and report preparation.
Monitor front-office stationery and other required supplies.
Maintain a clean, organized, and skilled reception area.
Handle patient/visitor complaints politely and escalate issues to the appropriate senior when required.
Support the administration team in day-to-day operational activities.
Perform other front-office and administrative duties assigned by management.

Pay: ₹22,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Front Desk Executive Delhi
🏢 Cosmos Institute of Mental Health & Behavioral Sciences
📍 Delhi