Key Responsibilities:
- Enterprise MDM Strategy & Ownership
- Define and own the enterprise MDM vision, strategy, and roadmap for Product and Customer domains.
- Establish EBX as the authoritative system of record and ensure consistent adoption across business units.
- Align MDM strategy with business priorities, regulatory requirements, and digital transformation initiatives.
- Run Operations & Service Excellence
- Own MDM run operations globally, including SLAs, KPIs, service quality, and escalations.
- Ensure operational stability while enabling speed and agility for business change.
- Drive reduction of manual work, exceptions, and recurring operational issues.
- Data Governance Leadership
- Design and institutionalize a formal enterprise Data Governance model.
- Establish and chair the Data Governance Council, with senior business and IT representation.
- Define and enforce data ownership, stewardship, policies, standards, and RACI models.
- Ensure governance is pragmatic, scalable, and business-aligned—not bureaucratic.
- Data Quality & Executive Dashboards




- Own MDM and Data Quality (DQ) dashboards for Customer and Product domains.
- Establish baselines, targets, and executive reporting for data quality metrics.
- Drive measurable and sustained improvements in data accuracy, completeness, and consistency.
- Customer MDM Transformation
- Lead completion of EBX platform upgrades and modernization.
- Improve Salesforce data quality by redesigning SAP → Salesforce Account data flows.
- Enable bulk-load and mass account creation across MDM, SAP, and Salesforce.
- Implement legal-entity hierarchies for strategic customer accounts.
- Resolve major business pain points, including re-implementation of Push-to-SAP.
- Product MDM Transformation
- Establish and scale a Product MDM Center of Excellence (COE) in Pune.
- Hire, mentor, and lead PMDM teams
- Initial in office leadership presence to establish operating model
- Drive tooling and process enhancements (e.g., Storm,

📌 Director – Master Data Management (Pune Division)
🏢 Perkinelmer
📍 Pune Division