Job Description
Position
Sales Coordinator

Location
Rabale - Navi Mumbai

Employment Type
Full time

Department
Sales & Business Development

Reporting To
Sales Manager / Business Head

Job Summary
ROKADE Group is looking for a Sales Coordinator to support the Indian sales team in managing enquiries, quotations, customer communication, order processing, follow-ups and sales documentation. The role coordinates with Sales Engineers, Product/Technical Teams, Accounts, Stores and Customers from enquiry through order and delivery.

Key Responsibilities
Enquiry Management
Register enquiries from email, website, IndiaMART, TradeIndia, WhatsApp and telephone.
Understand basic requirements and allocate enquiries to the appropriate Sales/Technical Engineer.
Maintain enquiry tracker and follow-up.
Track Enquiry → Quotation → Follow-up → PO → Dispatch.

Quotation & Sales Support
Prepare quotations using approved pricing/formats.
Share catalogues, datasheets and presentations.
Coordinate technical specifications and application queries.




Maintain quotation revisions and records.

Customer Follow-Up
Follow up quotations and obtain feedback/expected order dates.
Follow up technical/commercial clarifications.
Maintain daily/weekly follow-up reports.
Escalate significant or delayed enquiries.

Order & Dispatch Coordination
Verify POs against quotations and terms.
Coordinate Accounts, Stores/Production and Logistics.
Track order through dispatch and share dispatch details.
Follow up Proof of Delivery where required.

Product Coordination
Support vibration analysers/meters, agile balancing machines, shaft alignment tools, bearing induction heaters, bearing condition monitoring, MCSA, thermography and online condition monitoring products.
Develop sufficient product knowledge for customer and internal coordination.

CRM & Reporting
Maintain enquiry, quotation, follow-up, order, customer and sales-pipeline records.
Track lost enquiries and pending

📌 Sales Coordinator – Condition Monitoring Products Division Navi Mumbai (India)
🏢 ROKADE Group of Companies
📍 India