23 Aug
|
Tirhut Central Hospital
|
Muzaffarpur
23 Aug
Tirhut Central Hospital
Muzaffarpur
An OPD (Outpatient Department) Coordinator manages daily clinic operations, scheduling patient appointments, and acting as a liaison between patients and medical staff to ensure productive service. They handle patient registration, relevant and advised investigation in various diagnostic departments verify insurance coverage, manage flow to minimize wait times, and maintain records, requiring strong communication and organizational skills. Docthub +3Key Responsibilities
Appointment Management: Schedule patient consultations, follow-ups, and procedures, ensuring optimal utilization of clinic resources.
Patient Coordination: Act as the primary contact for patient inquiries, greeting patients, and ensuring a smooth, courteous check-in/check-out process.
Administrative Tasks: Register patients, update Electronic Medical Records (EMR/HIS), and verify insurance coverage and referral forms.
Operational Flow: Monitor patient flow and waiting times to reduce delays, ensuring the clinic operates according to hospital standards.
Communication: Coordinate with doctors, nurses,
and administrative staff to ensure seamless service delivery.
Problem-Solving: Resolve patient feedback, complaints, or logistical issues efficiently. Scribd +5
Required Skills and Qualifications
Education/Experience: Typically requires a degree in healthcare management or 1–2 years of experience in a clinic/hospital setting.
Technical Skills: Proficiency in Hospital Information Systems (HIS), EMR software, and Microsoft Office Suite.
Communication: Excellent verbal and written skills for effective interaction with patients and staff.
Interpersonal Abilities: Solid customer service, empathy, multitasking, and organizational skills.
Knowledge: Familiarity with medical terminology and insurance processes (TPA). Docthub +4
Job Type: Full time
Pay: ₹10,169.42 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Work Location: In person
📌 Opd/ Ipd Co Ordinator Muzaffarpur
🏢 Tirhut Central Hospital
📍 Muzaffarpur