Associate Director – Catalogue Operations | AI & Automation

Prospect to travel to and work with teams across the US, UK & Australia as the function scales.

Build the next generation of Catalogue Operations at Amber

At
Amber
, we’re transforming how students find and book accommodation. With
4,000+ properties across 10+ countries
, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.

We’re looking for an
Associate Director – Catalogue Automation & Operations
to build a
high-scale, AI-first catalogue operation
combining people, process, data and technology.

What You’ll Own
Lead a
60+ member global Catalogue Operations team
, including ~5 managers.
Own catalogue
accuracy, content, inventory, pricing and availability
across global markets.
Transform manual operations through
AI, automation and intelligent workflows
.
Leverage
AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring
.
Partner with
Product, Engineering and Data




to take automation initiatives from concept to production.
Build an
exception-based operating model
, enabling automation to handle repetitive work while teams focus on complex cases.
Own
productivity, SLAs, quality, capacity, cost and operational governance
.
Build data-driven visibility into
accuracy, productivity, automation coverage and manual effort reduction
.
Drive continuous improvement and build a scalable operating model for Amber’s global growth.

What We’re Looking For
7–14 years
of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations.
Experience managing
large, multi-layered teams
.
Proven track record in
operations transformation, automation and process redesign
.
Robust experience partnering with
Product, Engineering and Data
teams.
Robust understanding of catalogue/inventory quality and operational excellence.
Exposure to
AI/GenAI, APIs, data ingestion, web scrapi

📌 Associate Director – Catalogue Automation Pune
🏢 Amber
📍 Pune