24 Aug
|
Cogent e services
|
Thane
24 Aug
Cogent e services
Thane
Customer Care Executive – Job Role
Job Responsibilities:
- Handle customer calls and provide accurate information and assistance.
- Resolve customer queries, complaints, and service-related issues professionally.
- Maintain a positive and professional relationship with customers.
- Record customer interactions and update relevant details in the system.
- Follow up with customers when required to ensure proper resolution.
- Coordinate with internal teams to resolve customer issues.
- Meet assigned productivity, quality, and customer service targets.
- Follow company policies, processes, and communication standards.
Eligibility:
- 12th Pass / Graduate.
- Freshers and experienced candidates can apply.
- Good communication skills in English/Hindi.
- Basic computer knowledge.
- Customer-focused attitude and valuable interpersonal skills.
Pay: From ₹22,000.00 per month
Work Location: In person
📌 Customer Care Executive (Thane)
🏢 Cogent e services
📍 Thane