Job Description – Workshop Supervisor

Position: Workshop Supervisor
Industry: Automobile Dealership / Authorized Service Centre
Department: Aftersales / Service
Location: Chennai

Job Summary

The Workshop Supervisor will be responsible for managing day-to-day workshop operations, allocating jobs to technicians, monitoring repair progress, ensuring quality standards, and achieving workshop productivity and customer satisfaction targets.

Key Responsibilities
Supervise daily workshop operations and ensure smooth workflow.
Allocate repair jobs to technicians based on skill level and workload.
Monitor job progress and ensure timely completion of vehicles.
Inspect vehicles before and after repair to ensure quality standards.
Diagnose and support technicians in resolving technical issues.
Coordinate with Service Advisors regarding vehicle status and additional repairs.
Ensure proper usage of tools, equipment, and workshop facilities.
Monitor technician productivity and efficiency.
Ensure adherence to manufacturer/dealership repair procedures.




Conduct final inspection and road-test vehicles when required.
Reduce repeat repairs and ensure customer complaints are properly resolved.
Maintain workshop discipline, safety, cleanliness, and 5S standards.
Monitor pending vehicles, delayed jobs, and ageing repair orders.
Support the Service Manager in achieving workshop targets.
Train and guide technicians to improve technical skills and productivity.
Ensure compliance with safety and company policies.

Candidate Profile
Qualification: Diploma / ITI in Automobile or Mechanical Engineering preferred.
Experience: 3–7 years in an automobile dealership/workshop.
Experience as Workshop Supervisor / Floor Supervisor / Job Controller / Senior Technician / Senior Service Advisor will be preferred.
Robust knowledge of passenger car mechanical and electrical systems.
Valuable leadership and team-management skills.
Positive diagnostic and problem-solving

📌 Automobile Workshop Supervisor Guindy
🏢 Gurudev Motors
📍 Guindy