Skill Required
The educational qualification of Service Desk Analyst shall be a graduate in any stream.
Should be valuable in communication in both English & Hindi. Knowledge of additional language will be an added advantage.
Candidate need to be aware of basic Desktop operations & minimal troubleshooting skills of PC and standard applications.
Should be knowledgeable with Operating systems.
Must possess valuable communication skills and should be able to escalate issues or technical problems as instructed.
The Analyst shall have good conduct and behavior and gain customer confidence.
Call center experience added advantage
Adhere to the processes defined and procedures.
Understanding and adhering to Service Desk processes.
Proactive and valuable listener.
Ability to understand and follow the process defined.
📌 Opening For It Infra Voice Enginee At Ghansoli Salary Up To 25 K Ctc Mumbai
🏢 Aforeserve
📍 Mumbai
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