Job Title: Telecaller

Department: Sales / Business Development
Employment Type: Full time
Location: Sholinganalur, Chennai
Experience: 0–2 Years
Qualification: B.A. English / Any Graduate with excellent English communication skills

Job Summary

We are looking for a confident, enthusiastic, and communication-oriented Telecaller to join our team. The ideal candidate should have a B.A. in English or a similar educational background and possess excellent verbal communication skills.

The candidate will be responsible for making outbound calls, communicating with prospective customers/students, understanding their requirements, providing relevant information, and converting enquiries into successful admissions/sales.

Key Responsibilities
Make outbound calls to prospective customers/students and explain our courses/services.
Handle incoming enquiries and provide accurate information.
Understand customer requirements and recommend suitable courses/services.
Follow up with leads through calls and messages.
Maintain proper records of calls, enquiries, follow-ups,



and conversions.
Build and maintain positive relationships with prospective customers.
Coordinate with the sales/admission team to ensure smooth lead conversion.
Handle customer questions and resolve basic queries professionally.
Provide regular updates on lead status and follow-up activities.
Maintain a qualified and positive attitude while interacting with customers.

Required Skills
Excellent English communication skills – mandatory.
Strong verbal and interpersonal communication skills.
Valuable listening and convincing abilities.
Confident and pleasant telephone etiquette.
Ability to communicate clearly and professionally.
Good follow-up and relationship-building skills.
Basic computer knowledge and familiarity with MS Office/CRM tools.
Positive attitude and willingness to learn.

Educational Qualification
B.A. English is preferred/mandatory.
Candidates from other gradua

📌 Executive Tele Caller Sholinganallur
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