This is a regular, work from office job. (Brahmins preferred)
Role Summary
Manage incoming and outgoing client calls, appointment scheduling, follow-ups, WhatsApp communication, payment coordination, and basic client support on behalf of our Director, Dr. Chakrapani. The role requires professionalism, confidentiality, excellent communication skills, and strong organizational ability and a very pleasing personality.
Key Responsibilities
1. Call Management
- Answer incoming calls professionally
- Understand the purpose of the inquiry
- Understand the purpose of the inquiry
- Explain consultation services and procedures
- Maintain call logs and client records
2. Appointment Scheduling
- Schedule and confirm consultations / appointments
- Coordinate appointments through phone, WhatsApp, and calendar system
- Send timely reminders before appointments
- Manage daily consultation as per calendar
3. Client Follow-Up
- Follow up with prospective clients who enquired but did not book
- Follow up after consultations when required
4. WhatsApp & Message Handling
- Respond to routine client queries
- Share consultation details, payment instructions, and appointment confirmations
- Organize and maintain communication records
5. Payment Coordination
- Share payment details
- Verify receipt of payments
- Maintain basic payment tracking records
6. Administrative Support
- Maintain client database
- Prepare daily appointment schedules
- Update CRM or spreadsheet records & generate weekly activity reports
Required Skills Essential
- Excellent spoken English and Telugu (Hindi is a bonus)
- Pleasant and qualified phone etiquette
- Strong listening skills
- Comfortable using WhatsApp, Google Calendar, Excel Sheets
- Ability to maintain strict confidentiality & professionalism
Required Skills Preferred
- Experience in customer service, wellness, coaching, consul
📌 Personal Assistant To Director (Tirupati)
🏢 Parihaara Sewa Foundation
📍 Tirupati
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