Customer Relationship Executive – PROVO

Role: Manage customer enquiries, generate showroom visits, nurture leads, and support sales from enquiry to order completion.

Key Responsibilities
- Handle leads via calls, WhatsApp, social media & website
- Make outbound calls and generate showroom visits
- Follow up with leads and maintain CRM records
- Explain plywood, veneers, laminates, kitchens, doors & interior solutions
- Prepare quotations and coordinate orders & deliveries
- Build customer relationships and drive repeat business & referrals
- Achieve call, visit, conversion & sales targets

Qualifications
- Graduate preferred | Freshers welcome
- Experience in CRM / Telecalling / Customer Service / Sales is an advantage
- Experience in interior design, plywood, furniture, building materials or home décor preferred

Key Skills
- Bengali + Hindi + English – mandatory
- Excellent communication & persuasion
- Solid follow-up and customer-handling skills
- Basic MS Office & CRM knowledge
- Proactive, organised & target-oriented

Pay: From ₹14,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (Topsia)
🏢 PROVO
📍 Topsia