About My Client

Company is one of the leading corporate mobility and employee transportation company with almost more than 2 decades of operating experience, 4000+ vehicles/chauffeurs, operations across 300+ cities, 5M+ trips annually and around 500+ corporate clients.

Its Employee Transportation Services (ETS) business provides technology-enabled employee commute solutions covering automated rostering, scheduling, fleet deployment, route management and 24/7 command-center monitoring.

Role Overview

We are looking for a senior Operations & Mobility Leader to head Employee Transportation Services (ETS) operations across India.

The role will own the end-to-end operating engine of the ETS business including
- Service delivery,
- Fleet deployment,
- Chauffeur management,
- Regional/city operations,
- Command-Centre operations,
- SLA adherence,
- Process excellence,
- Technology adoption,
- Safety/compliance and
- Operational cost efficiency.

The ideal candidate should come from the Corporate Mobility, Employee Transportation,



Fleet Management or Transportation Operations industry and have demonstrated experience managing large, multi-city or pan-India operations.

This is an Operations-led growth role, focused on strengthening existing client relationships, improving service quality and increasing wallet share within existing accounts. New-client acquisition and primary sales responsibility will remain with the Sales/BD function.

Key Role & responsibilities

1. Employee Transportation & Service Delivery
- Own end-to-end Employee Transportation Services operations across multiple cities.
- Ensure fleet availability, chauffeur deployment, roster planning, route planning and daily trip fulfilment.
- Ensure high standards of on-time pickup/drop, trip completion and vehicle availability.
- Build robust fulfilment models for peak demand, current client launches and business expansion.
- Oversee 24/7 command-center operations and escalation management.

2. Pan-India Operatio

📌 Head Business and Operations-Employee Transportation Services (Bengaluru)
🏢 Fyndbridge Consulting Services
📍 Bengaluru