23 Aug
|
Intelliworkz Business Solution
|
Makarba
23 Aug
Intelliworkz Business Solution
Makarba
We are looking for a Customer & Platform Support Executive to handle queries and provide support to employers, recruiters, and job seekers using our recruitment platform.
Key Responsibilities
Guide users on platform features and services.
Coordinate with the technical/development team for technical issues.
Follow up with users and ensure timely issue resolution.
Maintain proper records of queries and complaints.
Required Skills:
Positive verbal and written communication.
Basic technical troubleshooting knowledge.
Robust problem-solving and customer-handling skills.
Good knowledge of web-based platforms and MS Excel.
Ability to handle multiple queries and provide timely solutions.
Experience in customer support, recruitment portals, ATS, or SaaS platforms will be an advantage.
Benefits:
Adaptable schedule
Paid sick time
Work Location: In person
📌 Customer & Platform Support Executive Makarba
🏢 Intelliworkz Business Solution
📍 Makarba