Role Overview

Key Responsibilities
Handle domestic and international ticketing (Airline ticket booking, re-issuance, cancellations, refunds).
Create customized domestic & international tour packages based on customer requirements.
Provide accurate information on destinations, itineraries, costs, and terms & conditions.
Convert leads into confirmed bookings through effective communication and follow-up.
Maintain solid relationships with travel partners, suppliers, and customers.
Ensure smooth end-to-end travel arrangements for clients.
Provide excellent client handling and customer service, assisting with itinerary planning and travel-related queries.
Coordinate with airlines, hotels, and tour operators for smooth bookings and confirmations.
Maintain booking records and timely follow-up on payments.

Skills & Requirements
Experience:



Minimum 1 - 5 years in Travel & Tourism / Ticketing / Tour Operations.:
Familiar with air booking portals(preferred).
Knowledge of hotel booking platforms & tour package, itinerary creation.
Excellent English, Malayalam & Hindi communication.
Strong sales & negotiation abilities.
Valuable customer service attitude, problem solving skills, and patience.
IATA certification highly preferred.:
Previous experience working with travel agencies or tour operators.

Perks
Competitive salary
Friendly work environment
Career growth opportunities

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Travel Consultant Kochi
🏢 Leaves Holidays
📍 Kochi