23 Aug
|
Truerise Technologies
|
India
23 Aug
Truerise Technologies
India
International BPO Executive (Voice Process)
Company: Truerise Technologies
Location: Nagpur
Job Type: Full time
Job Summary
Key Responsibilities
Handle inbound and outbound calls for international customers.
Provide accurate information and resolve customer queries efficiently.
Maintain a professional and courteous approach during customer interactions.
Update customer records and call dispositions in the CRM system.
Meet daily, weekly, and monthly performance targets.
Adhere to company policies, quality standards, and compliance requirements.
Escalate unresolved issues to the appropriate team when necessary.
Required Skills:
Excellent verbal communication skills in English.
Robust customer service and interpersonal skills.
Basic computer knowledge and typing skills.
Ability to work in rotational/night shifts.
Good problem-solving and multitasking abilities.
Positive attitude and willingness to learn.
Eligibility Criteria
Minimum Qualification: HSC/12th Pass or Graduate.
Experience in International Voice Process will be an added advantage.
Immediate joiners preferred.
Advantages:
Competitive Salary Package
Attractive Incentives
Career Growth Prospects
Paid Training
Friendly Work Environment
Performance-Based Rewards
Pay: ₹8,516.71 - ₹30,839.13 per month
Work Location: In person
📌 Tele Caller Executive Nagpur (India)
🏢 Truerise Technologies
📍 India