Key Responsibilities
Make outbound calls and receive incoming calls.
Explain products or services clearly and professionally.
Handle inquiries and provide appropriate information.
Maintain accurate records of calls, details, and feedback.
Doing proper Follow up as per the given tasks.
Maintain a polite, professional, and positive attitude during all interactions.
Required Skills & Qualifications
Positive communication and interpersonal skills.
Fluency in the required local language(s); basic English may be preferred.
Ability to convince and engage.
Basic computer knowledge and Excel
Ability to handle rejection and work in a target-driven environment.
Preferred Qualifications
Previous experience in telecalling, customer service, sales, or lead generation is an advantage.