We are hiring

Role - Sales Head
Qualification - B.E. / B.Tech in Mechanical or Electrical Engineering
Experience - 5 to 8 Years (post-qualification)
Package - 6 LPA - 8 LPA
Location - Amravati MH
Industries - Agriculture Manufacturing

JOB DESCRIPTION:
Lead the after-sales service team responsible for installation, commissioning, and breakdown maintenance of machinery at customer sites.
Diagnose and resolve mechanical, electrical, and PLC/controller-based issues on ginning, lint cleaner, spin press, conveyors, and allied equipment.
Build and manage a structured service network, spare parts planning, and turnaround-time discipline for customer complaints.
Develop and grow Annual Maintenance Contracts (AMC) and paid service offerings as a business revenue stream.
Maintain robust customer relationships, acting as the primary escalation point for critical service issues.
Train and mentor field service engineers and technicians on new products, controllers, and troubleshooting techniques.
Maintain service documentation - job cards, breakdown reports,



warranty records, and customer feedback logs.
Coordinate with design, production, and quality teams to feed back field issues for product improvement.
Monitor service KPIs (response time, resolution time, customer satisfaction, AMC/service revenue) and report to management.
Plan spare parts inventory and forecast demand in coordination with the stores/purchase function.
Ginning and cotton processing machinery manufacturing or maintenance.
Lint cleaner, spin press, or allied cotton equipment servicing.
Industrial equipment with PLC-based controls and conveyor systems.

Skills Required:
Solid hands-on troubleshooting ability across mechanical, electrical, and PLC/controller systems.
A structured, analytical thinker who can diagnose root causes rather than just symptoms.
Positive communication skills for customer-facing and cross-functional coordination.
Business orientation - able to identify an

📌 Service Head Amravati
🏢 Concept Management
📍 Amravati