Experience Required
Minimum 2 to 3 years of experience in Telecalling.:
Key Responsibilities
Make outbound calls to prospective students and parents to promote the institute's multimedia, animation, VFX, gaming, graphic design, and related qualified courses.
Counsel students and parents over the phone regarding career prospects, course details, eligibility, and admission procedures.
Generate leads, follow up on enquiries, and convert them into admissions through effective counselling and relationship building.
Achieve monthly and quarterly admission targets
Understand students' interests, strengths, and career goals, and recommend the most suitable course accordingly.
Maintain accurate student records, enquiry details, follow-up activities, and admission status in the CRM portal.
Build and maintain positive relationships with prospective students and parents through regular follow-ups.
Coordinate with the admissions and academic teams to ensure a smooth admission process.
Provide timely reports on lead status, counselling activities, and admissions.
Desired Skills
Excellent communication, counselling, and interpersonal skills.
Strong convincing and negotiation abilities.
Customer-focused approach with a positive attitude.
Valuable knowledge of MS Office and CRM software.
Ability to work under admission targets while maintaining high counselling standards.
Fluency in Bengali will be an added advantage.
Pay: Up to ₹20,000.00 per month
Education:
Bachelor's (required)
Experience:
Telecalling: 1 year (required)
Academic counselling: 1 year (required)
Language:
Bengali (preferred)
Work Location: In person
📌 Senior Academic Counselor Kolkata (India)
🏢 Moople Institute of Animation & Design
📍 India
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