Company Description Touch925 is a growing silver jewellery & gifting brand in India. The company focuses on expressive, high-quality, and affordable designs that reflect personal stories and a sense of elegance. Its collections range from refined office wear to eye-catching party accessories, appealing to young professionals, fashion enthusiasts, and a broad customer base. With a robust emphasis on individuality, innovation, and customer satisfaction, Touch925 is steadily expanding its presence and recognition in the silver jewellery market. The brand continues to grow its reach while maintaining a commitment to style, substance, and an engaging customer experience.

Qualifications
Demonstrated skills in Customer Support and Customer Service to manage inquiries and resolve issues effectively.




Experience driving Customer Satisfaction and enhancing Customer Experience through proactive communication and follow-up.
Ability to work on-site in New Delhi and collaborate with cross-functional teams in a retail/e-commerce environment.
Prior experience in customer-facing roles; jewellery, fashion, or e-commerce experience is an advantage.
Positive problem-solving abilities, attention to detail, and comfort using customer service and order management tools.
Fluency in English and Hindi

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks:
Paid sick time
Paid time off

Work Location: In person

📌 Customer Service Executive Delhi
🏢 Touch 925
📍 Delhi