Job Title: Customer Care officer

Company: Jayair System Private Limited
Location: Surat Gujarat
Employment Type: Full-time
Department: Customer Support

Job Summary:
Key Responsibilities:
Handle inbound and outbound customer calls in a skilled manner
Resolve customer complaints efficiently and escalate issues when necessary
Maintain accurate records of customer interactions and transactions
Provide product and service information to customers
Follow up with customers to ensure issue resolution and satisfaction
Collaborate with internal teams to improve customer experience
Meet performance targets and service quality standards

Requirements:
Bachelor’s degree in any discipline (preferred)
Proven experience in customer service or a related field is an advantage
Excellent verbal and written communication skills




Strong problem-solving and interpersonal skills
Ability to multitask and work in a fast-paced setting
Basic computer knowledge (MS Office, CRM tools, etc.)
Positive attitude and customer-first approach

Compensation & Benefits
PF & ESIC benefits
Food allowance
Birthday gift from company
Birthday half-day leave
Friendly work environment
Growth opportunity

Job Types: Full time, Fresher

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Provident Fund

Education:
Bachelor's (required)

Language:
English (required)
Hindi (required)

Work Location: In person

📌 Customer Care Officer Surat
🏢 Jay Air Systems
📍 Surat