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Job Title: L3 IT Support Engineer (Network & Infrastructure)

Location: Vishwakarma Industrial Area (VKI), Jaipur, Rajasthan
Experience: Minimum 5 Years
Salary: Up to ₹40,000 (In-Hand) per month
Employment Type: Full time

Job Summary

Key Responsibilities
Provide Level 3 technical support for complex IT infrastructure and network-related issues.
Install, configure, and maintain servers, desktops, laptops, and other IT hardware.
Manage and troubleshoot routers, switches, and network connectivity.
Configure, administer, and troubleshoot Sophos Firewall and network security solutions.
Monitor server health, system performance, and network availability.
Diagnose and resolve hardware, software, and operating system issues.
Perform server backups, updates, and preventive maintenance.
Ensure network security, data protection, and compliance with IT policies.
Coordinate with vendors for hardware replacements and technical support.
Prepare technical documentation, SOPs, and incident reports.




Support infrastructure upgrades and IT projects as required.

Required Skills:
Robust knowledge of Computer Hardware & Troubleshooting.
Hands-on experience with Windows Server Administration.
Valuable knowledge of Routers, Switches, and Networking.
Experience in Sophos Firewall Configuration & Management.
Knowledge of LAN, WAN, VPN, DNS, DHCP, Active Directory, and network security.
Excellent troubleshooting and analytical skills.
Strong verbal and written communication skills.
Ability to work independently and handle critical incidents.

Eligibility
Minimum 5 years of relevant experience in IT Infrastructure and Network Support.
Bachelor's degree or diploma in Computer Science, Information Technology, or a related field.
Certifications such as Sophos, CCNA, MCSA, or equivalent will be an added advantage.

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

📌 It Manager Vishwakarma Industrial Area
🏢 Jaipur Global Services
📍 Vishwakarma Industrial Area