- Provide day-to-day production support and troubleshooting for SAP ISU ABAP modules within the AMS workplace.
- Analyse business requirements and translate them into technical solutions using ABAP programming in the context of SAP ISU.
- Develop, test, and deploy custom ABAP programs, reports, interfaces, enhancements, forms, and workflows, specifically for ISU processes (Billing, Device Management, Customer Service, etc.).
- Participate in incident, change, and problem management processes according to ITIL best practices.
- Collaborate with functional consultants and business users to resolve complex issues and deliver enhancements.
- Perform root cause analysis for recurring issues and implement preventive measures.
- Prepare technical documentation, test cases, and user guides as needed.
- Adhere to established coding standards, quality assurance, and security protocols.
- Support integration with other SAP modules and third-party applications.

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📌 SAP ABAP (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad