Location: Remote - India

Employment Type: Full-time

Keonos is a boutique Salesforce consulting and delivery partner built on a 14-year Salesforce legacy,

with a strong presence across the UK, US, and India

. We're ISO 27001 certified and GDPR compliant

, giving our clients the confidence to trust us with their most critical Salesforce transformations.

We specialize in complex Salesforce transformations, testing, DevOps excellence, automation, and AI-first strategies

, partnering with enterprise clients across industries to deliver high-impact, transformational outcomes.

At Keonos, you'll work on meaningful and challenging projects, learn alongside experienced Salesforce experts, and grow in a culture that values collaboration, mentorship, continuous learning, and innovation

. We believe in empowering our people to challenge themselves, build lasting careers, and make a real impact.

If you're passionate about Salesforce and excited to be part of a growing team that puts people, quality, and innovation first

, we'd love to hear from you.

Learn more:

keonos.com

Role Purpose:

We are hiring a Senior Technical Consultant with deep telecommunications domain expertise to own our Communications Cloud and Salesforce Industries engagements. You will be the senior technical developer

, translating telco business processes (order-to-activate, product catalog, provisioning, and fulfilment) into robust, standards-aligned Salesforce architecture. This is a hands-on consulting and development role where you will design solutions, prove patterns in code where needed, conduct reviews, and mentor junior consultants.

What You’ll Do:

- Own end-to-end development for Communications Cloud / Salesforce Industries implementations,



from discovery through delivery.
- Design and govern the Enterprise Product Catalog (EPC), CPQ, Communications Order Management (COM), and Contract Lifecycle Management (CLM).
- Develop OmniStudio solutions (OmniScript, FlexCards, DataRaptor, Integration Procedures) as the deterministic orchestration and data layer.
- Work on integration architecture across MuleSoft and API-led connectivity, applying TM Forum Open APIs (for example TMF622 product ordering, TMF641 service ordering) where appropriate, and being explicit about where alignment is at the boundary versus end-to-end.
- Design fulfilment and provisioning flows that interface with OSS/BSS, inventory, and network activation platforms.
- Set technical standards, data model, security model, and DevOps practice; lead design and code reviews.
- Run technical discovery with our technical architect and client architects and engineering leads; convert telco processes into architecture and estimates.
- Support pre-sales and solutioning: effort shaping, architecture proposals, technical assurance.

What We're Looking For: Must-haves:

- 6-8 years in Salesforce delivery, having good hands-on experience of Salesforce Industries / Communications Cloud (Vlocity) programmes.
- Good OmniStudio expertise in production-scale builds.
- Strong telecommunications domain knowledge:



OSS/BSS, order management, provisioning and activation, product catalog design.
- Working knowledge of TM Forum frameworks (SID, eTOM, Open APIs) and honest judgment about where they apply.
- Core platform depth: Apex, Lightning Web Components, data modelling, governor limits, integration patterns.
- Certifications: Communications Cloud Accredited Professional and OmniStudio Developer or Consultant.

Desirable:

- MuleSoft certification (Integration Developer).
- Experience Cloud and Field Service architecture experience.
- Exposure to Data Cloud and Agentforce, with a view on where agentic AI fits on top of a well-orchestrated Industries platform.
- Multi-org or legacy-to-Lightning reimplementation experience.
- UK full-fibre (FTTP) telecom delivery experience.

Why you’ll love working here:

- Engage directly with clients.
- Grow continuously with opportunities to learn, lead, and shape your career.
- Thrive in a remote-first setup with regular co-working/ company meetups.
- Flexible working hours.
- Stay covered with a comprehensive health plan.
- Receive continuous learning and certification support to fuel your professional growth.
- Be part of a energetic, collaborative team that celebrates ideas and innovation.
- Connect through social events and team gatherings, both virtual and in-person.
- 25 days of annual leave (and an extra day every 2 years!)
- And yes, have fun while learning - we truly mean it!

If you love Salesforce development, solving complex problems, and being part of a fast-growing team, this is the place for you. Hop on board, and let’s build something amazing together.

📌 Salesforce Senior Technical Consultant - Salesforce Industries and Communications Cloud (Telecom Industry) (India)
🏢 Keonos
📍 India