1. Buyer & Client Management

· Manage relationships with existing buyers and customers.

· Understand buyer requirements, specifications, quality standards and delivery timelines.

· Handle buyer communications, queries, negotiations and follow-ups.

· Develop long-term relationships with international and domestic customers.

2. Product Development

· Coordinate development of recent products based on buyer requirements and market trends.

· Work on bedsheets, duvet covers, comforters, pillow covers, bed skirts, mattress protectors and other home-textile products.

· Coordinate fabric, trims, prints, embroidery, packaging and other product requirements.

· Ensure samples are developed and submitted within timelines.

3. Costing & Pricing

· Prepare accurate product costing considering fabric, trims, stitching, finishing, packaging, freight and other costs.

· Coordinate with Purchase and Production for cost optimization.

· Support commercial negotiations with buyers.

· Maintain target margins for each order.

4. Order Execution





· Manage orders from order confirmation to shipment.

· Prepare and maintain T&A; (Time & Action) calendars.

· Coordinate with Production, PPC, Quality, Purchase and Dispatch teams.

· Monitor order status and proactively identify delays or risks.

· Ensure timely shipment as per buyer commitment.

5. Production Coordination

· Coordinate with production teams to ensure specifications are followed.

· Monitor production progress against planned timelines.

· Resolve merchandising-related production issues.

· Ensure buyer-approved samples/specifications are followed during bulk production.

6. Quality & Compliance

· Ensure all products meet buyer specifications and quality standards.

· Coordinate with QA/QC teams for inspections and corrective actions.

· Handle buyer complaints and ensure timely resolution.

· Maintain proper documentation related to buyer requirements and approvals.

7. Documentation

· Maintain order sheets, costing sh

📌 Merchandiser/Business Development Manager (Indore)
🏢 Ditvi Exports
📍 Indore