Key Responsibilities

- Customer Engagement

- Greet walk-in customers and understand their requirements.

- Collect basic customer details such as name, contact number, location, and project type.

- Identify customer needs and preferences accurately.

- Provide detailed information on products, designs, features, and applications.

- Assist customers in selecting suitable products based on design preference, budget, and site requirements.

- Sales &
- Conversion

- Prepare and share accurate quotations based on selected products.

- Negotiate pricing within approved margins and close sales effectively.

- Achieve assigned monthly and quarterly sales targets.

- Product Knowledge &

- Display

- Maintain updated knowledge of collections, sizes, finishes, trends, and ongoing promotions.

- Ensure product displays are well-arranged and presentable.

- Educate customers on product advantages, care,



and basic installation guidelines.

- Order Coordination &

- Follow-up

- Coordinate with billing, warehouse, and inventory teams for smooth order processing.

- Follow up with customers on pending decisions, advance payments, deliveries, and installations.

- Provide after-sales support and resolve customer concerns promptly.

- Record Keeping &

- Reporting

- Update all customer interactions, enquiries, follow-ups, quotations, and sales details accurately in the CRM software.

- Submit daily and weekly sales reports to the Sales Manager.

- Track lead status, conversion rates, and customer feedback through CRM.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Sales Manager (Wayanad)
🏢 KATTUMADAM GROUP OF COMPANIES
📍 Wayanad