24 Aug
|
JourneyLabel
|
Mumbai
24 Aug
JourneyLabel
Mumbai
Roles &
- Description
- Travel Curation: Consult directly with high-net-worth clients to design fully customized, high-end travel itineraries, including 5-star accommodations, private transfers, and exclusive VIP experiences.
- Pipeline &
- Conversion:
Manage the entire sales lifecycle from inbound lead qualification to deal closure, delivering personalized proposals via phone, email, and virtual meetings.
- Supplier &
- Partner Management:
Liaise with global luxury hotels, Destination Management Companies (DMCs), and private charter providers to negotiate competitive rates and add exclusive client amenities.
- Relationship Management: Act as a dedicated advisor to clients, ensuring seamless pre-departure planning, on-trip support, and post-trip follow-up to build repeat business and referrals.
Requirement and Qualification
- Industry Experience: 2+ years of proven sales experience within luxury travel, high-ticket hospitality, or premium concierge services.
- Destination Expertise: In-depth knowledge of top tier global destinations, ultra-luxury resort brands, and current trends in experiential travel.
- Communication &
- Demeanor:
Outstanding written and verbal communication skills, with a refined, consultative approach suited for high-net-worth individuals.
- Technical Proficiency: Hands-on experience with travel CRM platforms, Global Distribution Systems (GDS), or building itineraries on Word or PowerPoint.
- Sales Drive: Robust negotiation skills with a demonstrated track record of meeting or exceeding aggressive revenue targets.
KPIs (Key Performance Indicators)
- Gross Sales Revenue: Achieving monthly and annual revenue targets for luxury package bookings.
- Conversion Rate: Percentage of qualified incoming leads converted into confirmed travel bookings.
- Average Booking Value (ABV): Maintaining high spend per booking through upselling upgraded suites, private transportation, and unique experiences.
- Client Retention &
- Repeat Rate:
Percentage of clients booking repeat trips or referring new clients within a 12-month period.
- Proposal Turnaround Time: Time taken to deliver customized, complex itineraries to prospective clients after initial intake.
📌 Sales Executive, Luxury Travel (Mumbai)
🏢 JourneyLabel
📍 Mumbai