Location: Rohini West, Delhi
Experience: 1–3 Years
Employment Type: Full-Time
Interested candidates can call or whatsapp me on +91 92890 08078
Key Responsibilities
- Manage day-to-day operational activities and ensure smooth process execution.
- Coordinate with Sales, Counselling, Academic, CRM, and other internal teams.
- Track applications, documentation, onboarding, and pending cases.
- Maintain operational trackers, MIS reports, and databases.
- Monitor TATs, follow up on pending tasks, and resolve operational issues.
- Handle escalations and coordinate with relevant teams for timely resolution.
- Ensure process adherence, data accuracy, and proper documentation.
- Identify process gaps and suggest improvements.
Requirements
- Graduate in any discipline.
- 1–3 years of experience in Operations, preferably in EdTech/Education.
- Good communication, coordination, and problem-solving skills.
- Proficiency in MS Excel/Google Sheets and CRM tools.
- Robust attention to detail and ability to manage multiple tasks.