Role & responsibilities and Preferred candidate profile
- Provide pre-sales technical support, including software demonstrations, proof-of-concept programming, and benchmark part testing to help prospective customers evaluate Mastercam.
- Deliver post-sales onboarding, implementation, and training both in office and remote/virtual covering Mastercam Mill, Lathe, Turn-Mill, Mill-Turn, Router, Wire, and/or Multi-axis modules as applicable.
- Troubleshoot and resolve customer-reported technical issues involving toolpaths, post-processors, machine simulation, and software configuration.
- Analyze customer workflows and manufacturing processes, recommending programming strategies.
- Support and lead in-person and virtual training sessions, workshops, and user group meetings,



developing training materials and sample parts as needed.
- Collaborate with the sales team on proposals, quotes, and technical demonstrations to close new business and expand adoption within existing accounts.
- Test new Mastercam releases, updates, and features prior to deployment; relay customer feedback and enhancement requests to the product development team.
- Stay current on CNC machining trends, multi-axis strategies, tooling, and competitive CAM software to maintain credibility as a subject-matter expert.
- Represent the company at trade shows, industry events, and customer site visits.

📌 Mastercam Application Engineer (Hyderabad)
🏢 Simply Solve
📍 Hyderabad