About TorQi

TorQi is building a fully managed AI voice platform for the automotive service industry.

Our product is already in production with paying customers and handles real customer conversations, appointment booking, routing, customer intake, and integrations with automotive systems.

We already have a production voice-AI product.

We are not looking for someone to build another AI voice agent.

Our next engineering priority is strengthening the core platform and backend architecture behind the product.

The Mission

We are looking for a senior architect to help us design and evolve
TorQi Core
— the platform layer responsible for:
- Core business logic
- Multi-tenant architecture
- Data architecture
- Workflow orchestration
- APIs and webhooks
- Third-party integrations
- Queues and asynchronous processing
- Reliability and failure recovery
- Observability and monitoring
- Scalability

Our current platform is already serving production customers.

The challenge is ensuring the architecture can reliably grow from




tens of customers to hundreds and eventually thousands of customer locations
without accumulating fragile dependencies, operational bottlenecks, or unnecessary complexity.

First Mission: Architecture Audit

We are
not looking for someone to immediately rewrite the platform.

Your first engagement will be to understand what exists today and determine what actually needs to change.

You will:
- Map the existing architecture and critical workflows
- Review backend and service boundaries
- Evaluate data architecture and multi-tenancy
- Review APIs, webhooks, queues, retries, and idempotency
- Evaluate workflow/orchestration dependencies
- Identify single points of failure
- Review observability, logging, monitoring, and alerting
- Evaluate third-party integration architecture
- Identify reliability and scalability risks
- Recommend what to
Keep / Improve / Replace
- Design the target-state
TorQi Core architecture
- Produce a practical 30/60/90-day implem

📌 Principal Backend (Bengaluru)
🏢 TorQi
📍 Bengaluru